Welcome To

Evolution
International Group

We aim to ensure that the Peoples culture always shines through and knowing what they want is most essential.

Over 2,000 Company worldwide rely on MasteryKit

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About MasteryKit

We will bring you to the next level of bussiness.

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Our Projects

Current Projects

EIG offers business process outsourcing (BPO) services that work for your business and industry.

  • Appointment Setting and Lead generation has led us into other contact centre markets which now have the Company expanding into the various sectors within the industry.

  • We are currently doing Insurance Hot Keys for various suppliers in the industry

  • Evolution International Group are in the market of Sales for the Energy Sector and Mobile networks as well as Customer Service related projects whereby we can assist to keep the Service Level Agreements in place.

  • Also servicing Email, Chat and Voice communications to customers in various countries ( UK, USA, Australia )

  • We also assist in Collections of lost revenue for Companies looking to claw back.

What we offer

Customer service

Here at EIG we use state of the art tools to track, report and enhance the overall customer experience. We pride ourselves in exceeding our client expectations while providing proper insight into their customer base and sharing ideas to be more effective daily.

Our training staff allows for Onboarding as well as continued training on our clients behalf, ensuring that our staff are qualified and able to provide the best possible customer experience. We provide customer service 7 days a week through phone, email and web chat while adhering to strict quality and compliance guidelines.

Web Chat

Increase your conversion or customer satisfaction by integrating this function in your website.

Email Support

We give your clients the peace of mind knowing they are communicating with a human being that cares.

New Customer Acquisition

EIG has extensive experience in new customer acquisition both internationally and locally.

Warm Calling

If your company is looking to gauge customer experience or introduce your customer to a new product, EIG can assist in the delivery of this service.

Collections

We follow the correct processes and not forgetting using the most friendly and efficient staff on offer to recover this deficit.

e-Learning

Popular Lessons

Secret of Successful Teamwork

Management

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Growth up Business with Brand

Branding

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Secret of Successful Teamwork

Management

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Testimonial

What They Say

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Anthony Widjaja
CEO Company X
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Anthony Widjaja
CEO Company X
Partnerships & Memberships

They Trust Us

KNOW YOUR PEOPLE, that’s what we are about!

We Help You to Upskill

Let's talk about opportunities.

Update

News & Update